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  • August 2013
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Atento: Managing the Employee Lifecycle in Brazil

By: F. Asis Martinez-Jerez, Pablo Casas-Arce, Christopher D. Ittner and Joshua Petersel
  • Format:Print
  • | Language:English
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Keywords

Employee Relationship Management; Telecommunications Industry; Brazil

Citation

Martinez-Jerez, F. Asis, Pablo Casas-Arce, Christopher D. Ittner, and Joshua Petersel. "Atento: Managing the Employee Lifecycle in Brazil." Harvard Business School Case 114-012, August 2013.
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More from the Authors
  • Atento: Managing the Employee Lifecycle in Brazil By: F. Asis Martinez-Jerez, Pablo Casas-Arce and Christopher D. Ittner
  • Liza Davis and the Bargain Hunting Customer By: F. Asis Martinez-Jerez
  • Nutricia Middle East: Measuring Sales Force Effectiveness By: F. Asis Martinez-Jerez
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