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• Article | The Hill

  The Pay-off for a Prestigious College Degree Is Smaller Than You Think

  Frederick M. Hess and Joseph B. Fuller

  Keywords: education; higher education; earnings;

  Citation:

  Hess, Frederick M., and Joseph B. Fuller. "The Pay-off for a Prestigious College Degree Is Smaller Than You Think." The Hill (June 2, 2020).  View Details

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• White Paper | 2020

  Does Attending a More Selective College Equal a Bigger Paycheck?

  Joseph B. Fuller and Frederick M. Hess

  Keywords: higher education; education; college;

  Citation:

  Fuller, Joseph B., and Frederick M. Hess. "Does Attending a More Selective College Equal a Bigger Paycheck?" White Paper, American Enterprise Institute, June 2020.  View Details

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• Case | HBS Case Collection | July 2019 (Revised May 2020)

  AT&T, Retraining, and the Workforce of Tomorrow

  William R. Kerr, Joseph B. Fuller and Carl Kreitzberg

  By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company analyses found that AT&T’s workforce would lack the skills it needed to fulfill emerging job requirements. AT&T responded by creating “Workforce 2020,” a company-wide initiative that sought to address potential skill shortfalls. The initiative aimed to transform AT&T’s workforce by implementing multiple changes, such as redesigning job roles, developing new educational curricula with Udacity, and incentivizing employees to retrain themselves for high-demand careers. Some gave high praise to the “Workforce 2020” model, going so far as to call it a new “social contract” between employers and employees. Others worried that the new program was systematically disadvantaging specific groups of workers. In 2018, AT&T rebranded Workforce 2020 to “Future Ready,” signaling the company’s commitment to retraining its workforce beyond 2020.

  Keywords: AT＆T; workforce; skills; future of work; telecommunications; Unions; technological change; layoffs; MOOCS; Strategic Planning; Employees; Training; Competency and Skills; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Telecommunications Industry; Communications Industry; United States;

  Citation:

  Kerr, William R., Joseph B. Fuller, and Carl Kreitzberg. "AT&T, Retraining, and the Workforce of Tomorrow." Harvard Business School Case 820-017, July 2019. (Revised May 2020.)  View Details

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