Qantas Luxury: Grounded Flights, First-Class Pajamas and Twitter Hashtags (B)
Citation:
Cuddy, Amy J.C., Cassandra L. Govan, David T. Neal, and Anna M. Coster. "Qantas Luxury: Grounded Flights, First-Class Pajamas and Twitter Hashtags (B)." Harvard Business School Supplement 913-008, May 2013. View Details