Publications
Publications
- March 1999 (Revised April 2017)
- HBS Case Collection
Citibank: Performance Evaluation
By: Robert Simons and Antonio Dávila
Abstract
Teaching Note for (9-198-048).
Keywords
Strategy And Execution; Management Control Systems; Performance Measures; Performance Evaluation; Balanced Scorecard; Banking Industry
Citation
Simons, Robert, and Antonio Dávila. "Citibank: Performance Evaluation." Harvard Business School Teaching Note 199-047, March 1999. (Revised April 2017.)