Publications
Publications
  • 2004
  • Chapter
  • Consumer-Driven Health Care

Consumer-Driven Health Care: Management Matters

By: Richard M.J. Bohmer, Amy C. Edmondson and Gary P. Pisano
  • Format:Print
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Keywords

Health Care and Treatment; Demand and Consumers; Management; Health Industry

Citation

Bohmer, Richard M.J., Amy C. Edmondson, and Gary P. Pisano. "Consumer-Driven Health Care: Management Matters." Chap. 52 in Consumer-Driven Health Care, edited by Regina E. Herzlinger, 570–588. San Francisco: Jossey-Bass, 2004.

About The Authors

Amy C. Edmondson

Technology and Operations Management
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Gary P. Pisano

Technology and Operations Management
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