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  • August 2013
  • Article
  • Management Science

Customer-Driven Misconduct: How Competition Corrupts Business Practices - Appendix

By: Victor Manuel Bennett, Lamar Pierce, Jason A. Snyder and Michael W. Toffel
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Citation

Bennett, Victor Manuel, Lamar Pierce, Jason A. Snyder, and Michael W. Toffel. "Customer-Driven Misconduct: How Competition Corrupts Business Practices - Appendix." Management Science 59, no. 8 (August 2013).
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About The Author

Michael W. Toffel

Technology and Operations Management
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