Publications
Publications
  • August 2012 (Revised October 2012)
  • Technical Note
  • HBS Case Collection

Congruence Model Note

By: Shon R. Hiatt and James Weber
  • Format:Print
  • | Language:English
  • | Pages:7
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Abstract

This note describes the Congruence Model, a method by which an organization can assess whether its building blocks (critical tasks, formal organizational arrangements, people, and culture) are aligned (congruent) with its strategy. The model postulates that misalignments are at the root of performance gaps within the organization.

Keywords

Organizational Design; Organizational Structure; Business Processes; Alignment

Citation

Hiatt, Shon R., and James Weber. "Congruence Model Note." Harvard Business School Technical Note 413-037, August 2012. (Revised October 2012.)

Related Work

    • August 2012 (Revised October 2012)
    • Faculty Research

    Congruence Model Note

    By: Shon R. Hiatt and James Weber