Publications
Publications
- May 2012 (Revised February 2014)
- HBS Case Collection
Learning About Reducing Hospital Mortality at Kaiser Permanente
By: Anita Carson Tucker
Keywords
Patient Safety; Process Improvement; Standardization; Organizational Learning; Knowledge Development; Safety; Knowledge Management; Health Care and Treatment; Business Processes; Health Industry
Citation
Tucker, Anita Carson. "Learning About Reducing Hospital Mortality at Kaiser Permanente." Harvard Business School Teaching Note 612-098, May 2012. (Revised February 2014.)