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  • April 2008
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A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products

By: Larry E. Greiner and Elizabeth Collins
  • Format:Print
  • | Language:English
  • | Pages:11
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Abstract

Alex Sander is a new product manager whose drive and talents are attractive to management, but whose intolerant style has alienated employees. This tension is presented against the backdrop of a 360° performance review process. Sander works in the Toiletries Division of Landon Care Products, which has recently been acquired by a European beauty company. Sander is leading the launch of a European skin care product into the U.S. market, which requires working with a multinational product development team. Sander's interactions with peers and direct reports in the case paint a picture of a tough, inflexible high achiever who uses temper as a management tool. At the end of the day, Sander's supervisor Sam Glass will provide Sander with 360° performance feedback--the first time this process has been used at Landon. Sander remains skeptical about the value of the process and feedback, and of a long-term fit with the organization. On the other hand, Glass has a very high personal interest in keeping Sander at the company, but wonders how the organization can best develop and manage this star performer.

Keywords

Management Style; Conflict Management; Behavior; Management Practices and Processes; Talent and Talent Management; Mergers and Acquisitions; Problems and Challenges; Consumer Products Industry; United States; Europe

Citation

Greiner, Larry E., and Elizabeth Collins. "A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products." Harvard Business School Brief Case 082-177, April 2008.
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More from the Authors

    • April 2008
    • Faculty Research

    A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products (Brief Case)

    • March 1973 (Revised July 1973)
    • Faculty Research

    Donnelly Mirrors, Inc.

    • December 1971 (Revised January 1990)
    • Faculty Research

    E.J. Weiver (B)

More from the Authors
  • A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products (Brief Case) 
  • Donnelly Mirrors, Inc. 
  • E.J. Weiver (B) 
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