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Publications
  • 2011
  • Chapter
  • Advances in Group Processes

Changing Identity, Changing Language

By: Kathleen L. McGinn and Jeffrey T. Polzer
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Abstract

Environmental jolts and shifting membership challenge a group's efficacy and survival. Group identity is critical for a shared interpretation of and response to these challenges, but external and internal changes may require corresponding changes in a group's core identity. In a qualitative study of longshoremen in San Pedro, California, we observe an evolution in group identity as we track communication spoken and printed in the hiring halls, on the docks, and during casual social interactions. The emphasis in the shared language gradually shifts from safety and solidarity to safety, collaboration, and economic power. The newly developed language supports and shapes the longshoremen's identity and provides an interpretive guide for how to react to and benefit from disruptive external events.

Keywords

Change; Spoken Communication; Performance Efficiency; Problems and Challenges; Safety; Identity; California

Citation

McGinn, Kathleen L., and Jeffrey T. Polzer. "Changing Identity, Changing Language." In Advances in Group Processes. Vol. 28, edited by Shane R. Thye and Edward Lawler, 125–145. Bingley, UK: Emerald Group Publishing, 2011.
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About The Authors

Kathleen L. McGinn

Negotiation, Organizations & Markets
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Jeffrey T. Polzer

Organizational Behavior
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More from the Authors
  • Doing Business in Lima, Peru By: Jeffrey T. Polzer, Leonard A. Schlesinger and Max Hancock
  • Río Curicó Teaching Note: Video Short I By: Kathleen L. McGinn and Julian Zlatev
  • The Rise of People Analytics and the Future of Organizational Research By: Jeff Polzer
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