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  • November 2009 (Revised December 2009)
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RL Wolfe: Implementing Self-Directed Teams

By: David A. Garvin and Elizabeth Collins
  • Format:Print
  • | Language:English
  • | Pages:11
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Abstract

Key topics include team design, team management, job design, employee empowerment, implementing change, and high performance workforces. In 2004, John Amasi, the director of production for a manufacturer of plastic pipe, introduced the concept of self-directed teams into a newly rehabbed plant in Corpus Christi, Texas. This was a major departure for RL Wolfe, whose other plants were unionized and rigidly hierarchical. By 2007, Corpus Christi is significantly outperforming the other plants in productivity, and Amasi tours the plant to identify remaining barriers to even higher productivity. Although the tour makes clear that many things are going right, it also reveals specific elements of the SDT concept that are not working optimally; some of these are communicated from the perspective of the workers themselves. At the end of the case, as Amasi sketches out ideas for increasing productivity at Corpus Christi, he also considers how he can persuade the unionized workforces at the other Wolfe plants to accept the SDT model.

Keywords

Work Force Management; Employee Empowerment; Motivation; Motivation and Incentives; Leading Change; Employee Relationship Management; Performance Productivity; Groups and Teams; Labor Unions; Labor and Management Relations; Manufacturing Industry; Texas

Citation

Garvin, David A., and Elizabeth Collins. "RL Wolfe: Implementing Self-Directed Teams." Harvard Business School Brief Case 094-063, November 2009. (Revised December 2009.)
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Related Work

    • November 2009
    • Faculty Research

    RL Wolfe: Implementing Self-Directed Teams (Brief Case)

    By: David A. Garvin and Elizabeth Collins
    • November 2009 (Revised December 2009)
    • Faculty Research

    RL Wolfe: Implementing Self-Directed Teams

    By: David A. Garvin and Elizabeth Collins
Related Work
  • RL Wolfe: Implementing Self-Directed Teams (Brief Case) By: David A. Garvin and Elizabeth Collins
  • RL Wolfe: Implementing Self-Directed Teams By: David A. Garvin and Elizabeth Collins
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