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EMC2: Delivering Customer Centricity (TN)

By: Thomas Steenburgh and Jill Avery
  • Format:Print
  • | Pages:18
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Citation

Steenburgh, Thomas, and Jill Avery. "EMC2: Delivering Customer Centricity (TN)." Harvard Business School Teaching Note 512-068, April 2012.

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Jill J. Avery

Marketing
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