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  • September 2011
  • Article
  • Harvard Business Review

A Global Leader's Guide to Managing Business Conduct

By: Lynn S. Paine, Rohit Deshpandé and Joshua D. Margolis
  • Format:Electronic
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Abstract

An extensive global survey by three Harvard Business School professors finds that employees agree on core standards of corporate behavior. But meeting those standards will require new approaches to managing business conduct. The compliance and ethics programs of most companies today fall short of addressing multinationals' basic responsibilities, let alone such vexing issues as how to stay competitive in markets where rivals follow different rules. Companies must bring to the management of business conduct the same performance tools and concepts that they use to manage quality, innovation, and financial results.

Keywords

Leadership; Management; Ethics; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Standards; Corporate Accountability; Corporate Governance

Citation

Paine, Lynn S., Rohit Deshpandé, and Joshua D. Margolis. "A Global Leader's Guide to Managing Business Conduct." Harvard Business Review 89, no. 9 (September 2011). (Online edition.)
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About The Authors

Lynn S. Paine

General Management
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Rohit Deshpande

Marketing
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Joshua D. Margolis

Organizational Behavior
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More from the Authors

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    The Venice Biennale

    By: Rohit Deshpandé and Elena Corsi
More from the Authors
  • National Customer Orientation: An Empirical Test across 112 Countries By: Ofer Mintz, Imran S. Currim and Rohit Deshpandé
  • Strive Asset Management By: Suraj Srinivasan, Lynn S. Paine and Aldo Sesia
  • The Venice Biennale By: Rohit Deshpandé and Elena Corsi
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