Publications
Publications
- March 2011 (Revised March 2021)
- HBS Case Collection
Terror at the Taj Bombay: Customer-Centric Leadership
By: Rohit Deshpande
Abstract
Teaching Note for 511703.
Keywords
Citation
Deshpande, Rohit. "Terror at the Taj Bombay: Customer-Centric Leadership." Harvard Business School Teaching Note 511-118, March 2011. (Revised March 2021.)