More from the Author

• Case | HBS Case Collection | September 2020

  Enabling Teamwork at the Cleveland Clinic

  Amy C. Edmondson and Mikayla J. Kerrissey

  Keywords: Teamwork; teaming; health care; Health Industry; United States;

  Citation:

  Edmondson, Amy C., and Mikayla J. Kerrissey. "Enabling Teamwork at the Cleveland Clinic." Harvard Business School Case 621-040, September 2020.  View Details

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• Article | Organizational Psychology Review | May 2020

  Into the Fray: Adaptive Approaches to Studying Novel Teamwork Forms

  Michaela Kerrissey, Patricia Satterstrom and Amy C. Edmondson

  Novel forms of teamwork—created by rapid change and growing diversity among collaborators—are increasingly common, and they present substantial methodological challenges for research. We highlight two aspects of new team forms that challenge conventional methods. Factors pertaining to change (e.g., in membership) create entitativity challenges such as whom to count as team members, while factors pertaining to difference (e.g., in expertise) create concordance challenges such as how to interpret disagreement in groups. We review research methods that are well suited to each of these specific challenges. We identify the particular challenges of studying teams that exhibit high difference and change simultaneously and call for adaptive methods that enable insight into how they work. Clarity about the dimensions of deviation from ideal team forms, along with shared terminology, will help researchers make and discuss tough methodological choices and assist reviewers in evaluating them.

  Keywords: team member fluidity; temporary teams; knowledge diversity; entitativity; concordance; methods; Groups and Teams; Problems and Challenges; Research;

  Citation:

  Kerrissey, Michaela, Patricia Satterstrom, and Amy C. Edmondson. "Into the Fray: Adaptive Approaches to Studying Novel Teamwork Forms." Special Issue on The Challenges of Working with "Real" Teams. Organizational Psychology Review 10, no. 2 (May 2020): 62–86.  View Details

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• Talk | 30 Apr 2020

  The Psychological Safety Imperative

  Amy C. Edmondson

  Keywords: psychological safety;

  Citation:

  "The Psychological Safety Imperative." HSTalks: The Business & Management Collection, Henry Stewart Talks Ltd., April 30, 2020.  View Details

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