Publications
Publications
- May 1991 (Revised May 1999)
- HBS Case Collection
Manufacturers Hanover Corp.: Customer Profitability Report, Teaching Note
By: Robert S. Kaplan
Abstract
Teaching Note for (9-191-068).
Keywords
Citation
Kaplan, Robert S. "Manufacturers Hanover Corp.: Customer Profitability Report, Teaching Note." Harvard Business School Teaching Note 191-208, May 1991. (Revised May 1999.)