Bling Nation

William A. Sahlman; Liz  Kind

Case | HBS Case Collection | November 2010

Bling Nation

Abstract

Bling Nation, a Palo Alto, CA startup, was founded in 2007 as a mobile payment service provider that bypassed industry participants such as Visa and MasterCard. Bling Nation partnered with local community banks and merchants in small towns. The banks provided their consumers with Bling Nation “tags”—microchip stickers that could be placed on any mobile phone device. The tags allowed users to make payments directly from their checking accounts and functioned similarly to a debit card. While Bling Nation had already raised $33 million, and its founders were confident of the market potential for mobile payments, they recognized the challenges they faced in scaling their current business model.

Keywords: Culture;

Format: Print

26 pages

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Citation:

Sahlman, William A., and Liz Kind. "Bling Nation." Harvard Business School Case 811-029, November 2010.

Founded in 2008, Khan Academy was a global educational nonprofit with a mission to provide a free, world-class education for anyone anywhere in the world. By 2018, the organization had expanded into numerous content areas, product areas, and geographic markets. However, a newly minted 3-year strategic plan called for greater focus and prioritization to enable the young organization to maximize its impact. It also called for increased fundraising efforts to ensure long-term sustainability. The case poses several questions: How can the organization balance its far-reaching aspirational vision for transforming education globally with the short-term need for greater focus? Would the priorities set in the strategic plan enable Khan Academy to create systemic global change? How should donors evaluate the attractiveness and impact of a potential investment in Khan Academy relative to other organizations in the educational market? Was Khan Academy on the right path to ensuring long-term sustainability? What should Khan Academy’s management team do?

A framework for assessing new business opportunities and the business plans used to describe them is developed. Useful for aspiring entrepreneurs in MBA programs.

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Bling Nation

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