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  • October 2010 (Revised May 2017)
  • Case
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Building a Developmental Culture: The Birth of Deloitte University

By: Boris Groysberg, Maureen Gibbons and Joshua Bronstein
  • Format:Print
  • | Language:English
  • | Pages:28
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Abstract

It is October 2009 and Barry Salzberg, CEO of Deloitte LLP, has just returned from the groundbreaking of Deloitte University. When completed, Deloitte University would be a world class learning and development center owned by, and for the exclusive use by the employees of, Deloitte. Deloitte spent a significant amount of time and money on the training and development of its employees. Historically, this training had taken place at hotels and conference centers, not affiliated with Deloitte. The idea for the construction of a special-purpose, Deloitte-owned learning facility had been championed by Salzberg. He believed Deloitte University would allow the firm to "instill our values in our people through learning and development" which he thought was critical to Deloitte's long-term success. Salzberg had won over the necessary majority of the partners, but not all of them supported the University concept. As he thought about the future of this new facility, how could he ensure it would be successful?

Keywords

Leading Change; Problems and Challenges; Organizational Change and Adaptation; Management Teams; Competency and Skills; Training; Employees; Values and Beliefs; Education Industry; Consulting Industry; United States

Citation

Groysberg, Boris, Maureen Gibbons, and Joshua Bronstein. "Building a Developmental Culture: The Birth of Deloitte University." Harvard Business School Case 411-059, October 2010. (Revised May 2017.)
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About The Author

Boris Groysberg

Organizational Behavior
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Related Work

    • May 2017
    • Faculty Research

    Building a Developmental Culture: The Birth of Deloitte University

    By: Boris Groysberg and Sarah L. Abbott
    • October 2010 (Revised May 2017)
    • Faculty Research

    Building a Developmental Culture: The Birth of Deloitte University

    By: Boris Groysberg, Maureen Gibbons and Joshua Bronstein
Related Work
  • Building a Developmental Culture: The Birth of Deloitte University By: Boris Groysberg and Sarah L. Abbott
  • Building a Developmental Culture: The Birth of Deloitte University By: Boris Groysberg, Maureen Gibbons and Joshua Bronstein
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