Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
Publications
Publications
  • August 2010 (Revised July 2012)
  • Case
  • HBS Case Collection

Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 1

By: Joseph L. Bower and Sonja Ellingson Hout
  • Format:Print
  • | Language:English
  • | Pages:16
ShareBar

Abstract

Joel Klein took over the NYC Department of Education in 2002 and radically transformed the strategy and organization remarkably with improvements in performance. Day 1 of the two case series focuses on the steps taken by Klein over his eight year tenure. Supplementary video (both for homework and in class) provides Klein's thoughts about major developments.

Keywords

Organizational Change and Adaptation; Leading Change; Corporate Strategy; Education; Performance Improvement; Public Administration Industry; Education Industry

Citation

Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 1." Harvard Business School Case 311-032, August 2010. (Revised July 2012.)
  • Educators
  • Purchase

About The Author

Joseph L. Bower

→More Publications

Related Work

    • August 2010 (Revised July 2012)
    • Faculty Research

    Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 1

    By: Joseph L. Bower and Sonja Ellingson Hout
    • August 2010 (Revised July 2012)
    • Faculty Research

    Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2

    By: Joseph L. Bower and Sonja Ellingson Hout
Related Work
  • Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 1 By: Joseph L. Bower and Sonja Ellingson Hout
  • Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2 By: Joseph L. Bower and Sonja Ellingson Hout
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College