Case | HBS Case Collection | August 2010 (Revised January 2012)

Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 1

by Joseph L. Bower and Sonja Ellingson Hout

Abstract

Sam Palmisano became CEO of IBM in 2002. He dramatically energized the organization through portfolio changes and a values driven approach to managing the company.

Keywords: Values and Beliefs; Multinational Firms and Management; Leadership; Growth and Development Strategy; Emerging Markets; Organizational Change and Adaptation; Corporate Strategy; Information Technology Industry; New York (state, US);

Format: Print 16 pages EducatorsPurchase

Citation:

Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 1." Harvard Business School Case 311-030, August 2010. (Revised January 2012.)

About the Author

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Joseph L. Bower
Donald K. David Professor of Business Administration, Emeritus

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