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Speaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees

By: Michael W. Toffel
  • Format:Print
  • | Language:English
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Keywords

Management Practices and Processes; Employees; Conflict and Resolution

Citation

Toffel, Michael W. "Speaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees." Paper presented at the INFORMS Annual Meeting, Austin, TX, November 7, 2010.

About The Author

Michael W. Toffel

Technology and Operations Management
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