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Publications
Publications
  • 21 Oct 2010
  • Conference Presentation

How the ISO 9001 Standard for Quality Management Systems Improves Employee Morale and Increases Profitability and Competitiveness

By: Michael W. Toffel
  • Format:Print
  • | Language:English
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Keywords

Management Systems; Employees; Quality; Happiness; Profit

Citation

Toffel, Michael W. "How the ISO 9001 Standard for Quality Management Systems Improves Employee Morale and Increases Profitability and Competitiveness." Paper presented at the IBS User Forum, Boston, October 21, 2010.
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About The Author

Michael W. Toffel

Technology and Operations Management
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More from the Author

    • 2021
    • Faculty Research

    Do Management System Standards Indicate Superior Performance? Evidence from the OHSAS 18001 Occupational Health and Safety Standard

    By: Kala Viswanathan, Matthew S. Johnson and Michael W. Toffel
    • December 2021
    • Faculty Research

    Intenseye: Powering Workplace Health and Safety with AI

    By: Michael W. Toffel and Youssef Abdel Aal
    • December 2021
    • Faculty Research

    Intenseye: Powering Workplace Health and Safety with AI – PowerPoint Supplement

    By: Michael W. Toffel and Youssef Abdel Aal
More from the Author
  • Do Management System Standards Indicate Superior Performance? Evidence from the OHSAS 18001 Occupational Health and Safety Standard By: Kala Viswanathan, Matthew S. Johnson and Michael W. Toffel
  • Intenseye: Powering Workplace Health and Safety with AI By: Michael W. Toffel and Youssef Abdel Aal
  • Intenseye: Powering Workplace Health and Safety with AI – PowerPoint Supplement By: Michael W. Toffel and Youssef Abdel Aal
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