Publications
Publications
- August 2011
- Journal of Organizational Behavior
From the Outside In: The Negative Spillover Effects of Boundary Spanners' Relations with Members of Other Organizations
By: Lakshmi Ramarajan, Katerina Bezrukova, Karen A. Jehn and Martin Euwema
Abstract
Contrary to much boundary spanning research, we examined the negative consequences of boundary spanning contact in multi-organizational contexts. Results from a sample of 833 Dutch peacekeepers show that employees' boundary spanning contact with members of other organizations was associated with reports of negative relationships with external parties (e.g., work-specific problems, culture-specific problems). These negative relationships also had a spillover effect such that they mediated the effect of boundary spanning contact on boundary spanners' negative attitudes toward their own jobs and organization (e.g., job attractiveness and confidence in the organization).
Keywords
Inter-organizational Contact; Boundary Spanning; Peacekeeping; Relationships; Jobs and Positions; Organizations; Attitudes
Citation
Ramarajan, Lakshmi, Katerina Bezrukova, Karen A. Jehn, and Martin Euwema. "From the Outside In: The Negative Spillover Effects of Boundary Spanners' Relations with Members of Other Organizations." Journal of Organizational Behavior 32, no. 6 (August 2011): 886–905.
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