Publications
Publications
- November–December 1997
- Harvard Business Review
Spark Innovation Through Empathic Design
By: D. A. Leonard and Jeffrey Rayport
Keywords
Citation
Leonard, D. A., and Jeffrey Rayport. "Spark Innovation Through Empathic Design." Harvard Business Review 75, no. 6 (November–December 1997): 102–113. (HBS Working Paper No. 97-606.)