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  • March 2010 (Revised November 2014)
  • Teaching Note
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Pandora Radio: Fire Unprofitable Customers?

By: Willy Shih
  • Format:Print
  • | Language:English
  • | Pages:14
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Abstract

Teaching Note for [610077].

Keywords

Customer Relationship Management; Telecommunications Industry

Citation

Shih, Willy. "Pandora Radio: Fire Unprofitable Customers?" Harvard Business School Teaching Note 610-078, March 2010. (Revised November 2014.)
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About The Author

Willy C. Shih

Technology and Operations Management
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Related Work

    • March 2010 (Revised November 2014)
    • Faculty Research

    Pandora Radio: Fire Unprofitable Customers?

    By: Willy Shih
Related Work
  • Pandora Radio: Fire Unprofitable Customers? By: Willy Shih
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