Publications
Publications
- February 1995
- Hitotsubashi bijinesu rebyū [Hitotsubashi Business Review]
Chi no Souzou ni yoru Customer Retention (Customer Retention through Knowledge Creation)
By: Hirotaka Takeuchi
Keywords
Citation
Takeuchi, Hirotaka. "Chi no Souzou ni yoru Customer Retention (Customer Retention through Knowledge Creation)." Hitotsubashi bijinesu rebyū [Hitotsubashi Business Review] (February 1995).