Publications
Publications
  • February 1995
  • Article
  • Hitotsubashi bijinesu rebyū [Hitotsubashi Business Review]

Chi no Souzou ni yoru Customer Retention (Customer Retention through Knowledge Creation)

By: Hirotaka Takeuchi
  • Format:Print
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Keywords

Customers; Knowledge

Citation

Takeuchi, Hirotaka. "Chi no Souzou ni yoru Customer Retention (Customer Retention through Knowledge Creation)." Hitotsubashi bijinesu rebyū [Hitotsubashi Business Review] (February 1995).

About The Author

Hirotaka Takeuchi

Strategy
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