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  • January 2010
  • Case
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Ledina Lushko: Navigating Health Care Delivery

By: Sachin H Jain, Michael E. Porter, Fatima Akrouh and Carolyn Daly
  • Format:Print
  • | Pages:21
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Abstract

Ledina Lushko was diagnosed with Adrenal Cortical Carcinoma in 2008 and sought care at a highly regarded medical institution in the United States. This case lays out her journey through the health care system in detail and all of the effort involved in finding appropriate care. It is meant not to illustrate good or bad care, but to reflect on the nature of the current health care delivery system and serve as a starting point for discussion.

Keywords

Health; Health Care And Treatment; Health Disorders; Service Delivery; Health Industry; United States

Citation

Jain, Sachin H., Michael E. Porter, Fatima Akrouh, and Carolyn Daly. "Ledina Lushko: Navigating Health Care Delivery." Harvard Business School Case 710-459, January 2010.
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About The Author

Michael E. Porter

Strategy
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More from the Authors
  • PayPal: The Next Chapter By: Michael Porter, Mark Kramer and Annelena Lobb
  • The Agenda for the Next Generation of Health Care Information Technology By: Thomas W. Feeley, Zachary Landman and Michael E. Porter
  • A Recovery Squandered: The State of U.S. Competitiveness 2019 By: Michael E. Porter, Jan Rivkin, Mihir Desai, Katherine M. Gehl, William R. Kerr and Manjari Raman
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