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  • January 2010 (Revised July 2011)
  • Case
  • HBS Case Collection

Hindustan Unilever Limited

By: Thomas J. DeLong and Mona Srivastava
  • Format:Print
  • | Pages:12
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Abstract

This case illustrates Hindustan Unilever Limited's conflict resolution and people development policies using a “leading from the middle” example. The story centers on the challenges faced by an HR manager at a factory who must meet organizational objectives while handling multiple trade unions that are resisting change as well as having conflicts amongst themselves.

Keywords

Employee Relationship Management; Labor Unions; Leadership; Goals and Objectives; Managerial Roles; Conflict Management; Food and Beverage Industry; India

Citation

DeLong, Thomas J., and Mona Srivastava. "Hindustan Unilever Limited." Harvard Business School Case 410-002, January 2010. (Revised July 2011.)

About The Author

Thomas J. DeLong

Organizational Behavior
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