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  • April 2009 (Revised October 2010)
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Golden Rule

By: Andrew Wasynczuk, Katherine Dowd and Sara del Nido
  • Format:Print
  • | Language:English
  • | Pages:15
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Abstract

Jim Golden wants to radically change how catastrophic trucking accident lawsuit claims are handled by his trucking company. He wants to “do the right thing” for both the claimant and his company. Golden is a former litigator with 16 years of experience defending corporations in wrongful death lawsuits. After becoming disenchanted with the traditional “deny, delay, defend” method of litigation, which is aggressive, adversarial, costly, and drags the process out for as long as possible, Golden decides to re-think how he practices law. Golden wants to introduce a “negotiation counsel” approach to claims where his company is at fault. Initially, he is unsure of specific tactics, but envisions non-adversarial, communicative, and problem-solving interaction. He believes that if all parties involved in a claim engaged in a joint problem solving manner (rather than as a win/lose contest), practical, just, and emotionally satisfying agreements can be reached much more quickly.

Keywords

Business Ethics; Business Law; Law; Executives; Management Education; Management; Negotiator's Dilemma; Negotiations; Value; Moral Compass; Moral Leadership; Lawsuits and Litigation; Ethics; Moral Sensibility; Corporate Accountability; Negotiation; Conflict and Resolution; Value Creation

Citation

Wasynczuk, Andrew, Katherine Dowd, and Sara del Nido. "Golden Rule." Harvard Business School Case 909-017, April 2009. (Revised October 2010.)
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About The Author

Andrew Wasynczuk

Negotiation, Organizations & Markets
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Related Work

    • April 2017
    • Faculty Research

    Golden Rule

    By: Andrew Wasynczuk
    • August 2017
    • Faculty Research

    Golden Rule Video Supplement

    By: Andrew Wasynczuk
    • April 2009 (Revised October 2010)
    • Faculty Research

    Golden Rule

    By: Andrew Wasynczuk, Katherine Dowd and Sara del Nido
Related Work
  • Golden Rule By: Andrew Wasynczuk
  • Golden Rule Video Supplement By: Andrew Wasynczuk
  • Golden Rule By: Andrew Wasynczuk, Katherine Dowd and Sara del Nido
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