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  • Harvard Business Review

How to Bounce Back from Adversity

By: Joshua D. Margolis and Paul G. Stoltz
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Abstract

The article focuses on how companies can be managed to overcome adversity with resilience. The characteristics of resilient managers who provide leadership for their teams and can build resilience in their employees are discussed. The manager's ability to shift from cause-oriented to response-oriented thinking depends on the four perspectives or lenses controlling the factors causing the crisis, impact of management's actions, breadth of the crisis, and duration of the situation. A resilience regimen of questions that managers can use to reframe negative events and understand their thought processes is explained.

Keywords

Competency and Skills; Leadership; Crisis Management; Managerial Roles; Behavior; Cognition and Thinking

Citation

Margolis, Joshua D., and Paul G. Stoltz. "How to Bounce Back from Adversity." Harvard Business Review 88, nos. 1/2 (January–February 2010).
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About The Author

Joshua D. Margolis

Organizational Behavior
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More from the Authors
  • Darden Restaurants: The Nine Square Feet By: Joshua D. Margolis and James Barnett
  • Is This the Right C-Suite Role? By: Anne Donnellon, Joshua D. Margolis and Amy Gallo
  • Nayana Mawilmada: Transforming Urban Development in Sri Lanka By: Joshua D. Margolis and Mahima Rao-Kachroo
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