Entrepreneurs, Managers, and Leaders:  What the Airline Industry Can Teach Us About Leadership

Anthony J. Mayo; Nitin   Nohria; Mark  Rennella

Abstract

'Entrepreneurs, Managers, and Leaders' examines the role that business leaders play in shaping industries and how the evolving context of industries shapes leaders in turn. This co-evolutionary process of leadership and industry development is told through the story of the American airline industry across the 20th century. Entrepreneurs, who explored a variety of different airline concepts in search of a viable business model, dominate the industry's early history. As the industry evolved, a new breed of managers emerged who built a dominant business model that enables their companies to grow dramatically. Later, after the industry matured, leaders took center-stage as agents of change to rebuild and revitalize the industry. The lessons of entrepreneurs, managers, and leaders from the airlines can be applied to understanding any industry's evolution.

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Article | Harvard Business Review | January–February 2020

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The article presents a case study on business friendship and its possible effect on employee ratings. It mentions a hypothetical case where one member of a team didn't meet his deadlines on the development of a new product, the use of a peer-to-peer employee rating system, and how the other team members should approach assigning a rating.

Citation:
Mayo, Anthony J., Joshua D. Margolis, and Amy Gallo. "Give Your Colleague the Rating He Deserves—or the One He Wants?" Harvard Business Review 98, no. 1 (January–February 2020): 140–144. View Details

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Keywords: diversity; inclusion; black leadership; African Americans; Diversity;

Citation:
Morgan Roberts, Laura, and Anthony Mayo. "Success Comes From Affirming Your Potential." Harvard Business Review (website) (November 20, 2019). View Details

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Article | Harvard Business Review (website)

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Laura Morgan Roberts and Anthony Mayo

Keywords: diversity; Diversity Management; inclusion; black leadership; African Americans; Diversity;

Citation:
Morgan Roberts, Laura, and Anthony Mayo. "Toward a Racially Just Workplace: Diversity Efforts are Failing Black Employees. Here's a Better Approach." Harvard Business Review (website) (November 20, 2019). View Details

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Faculty & Research

Entrepreneurs, Managers, and Leaders: What the Airline Industry Can Teach Us About Leadership

Abstract

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