Quality Management & Job Quality: How ISO 9001 Affects Employees & Employers

Format:Print
| Language:English

Keywords

Management; Employees; Quality; Standards

Citation

Toffel, Michael W. "Quality Management & Job Quality: How ISO 9001 Affects Employees & Employers." Paper presented at the Workshop on Empirical Research in Operations Management, November 06, 2008.

About The Author

Michael W. Toffel

Technology and Operations Management

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Quality Management & Job Quality: How ISO 9001 Affects Employees & Employers

Keywords

Citation

About The Author

Michael W. Toffel

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