Faculty & Research
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  • April 2008 (Revised May 2011)
  • Case
  • HBS Case Collection

Leading Citigroup (A)

By: Lynn S. Paine, Aldo Sesia and Carin-Isabel Knoop
  • Format:Print
  • | Pages:26
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Abstract

The (A) case describes a series of controversial events and alleged misdeeds that placed Citigroup in the public spotlight and launched investigations into the company's business practices by regulators in Japan and Europe in the fall of 2004. CEO Chuck Prince must decide what to do to right the company and restore its reputation.

Keywords

Crime and Corruption; Governing Rules, Regulations, and Reforms; Leadership; Organizational Culture; Business and Government Relations; Reputation; Japan; Europe

Citation

Paine, Lynn S., Aldo Sesia, and Carin-Isabel Knoop. "Leading Citigroup (A)." Harvard Business School Case 308-001, April 2008. (Revised May 2011.)

About The Author

Lynn S. Paine

General Management
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