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Exercise: Challenging Operational Assumptions

By: Frances X. Frei and Christine van Keuren
  • Format:Print
  • | Pages:57
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Abstract

Teaching Note for [608128].

Keywords

Service Operations; Performance Improvement

Citation

Frei, Frances X., and Christine van Keuren. "Exercise: Challenging Operational Assumptions." Harvard Business School Teaching Note 608-129, April 2008.

About The Author

Frances X. Frei

Technology and Operations Management
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