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Exercise: Customer-Operator Letter Writing (TN)

By: Frances X. Frei
  • Format:Print
  • | Language:English
  • | Pages:28
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Abstract

Teaching Note for [608126].

Keywords

Customer Relationship Management; Operations

Citation

Frei, Frances X. "Exercise: Customer-Operator Letter Writing (TN)." Harvard Business School Teaching Note 608-127, April 2008.

About The Author

Frances X. Frei

Technology and Operations Management
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