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  • January 2008 (Revised April 2008)
  • Teaching Note
  • HBS Case Collection

Pilgrim Bank (A): Customer Profitability (TN)

By: Frances X. Frei and Dennis Campbell
  • Format:Print
  • | Pages:34
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Abstract

Teaching Note for 602104.

Keywords

Customers; Profit; Banks and Banking; Banking Industry

Citation

Frei, Frances X., and Dennis Campbell. "Pilgrim Bank (A): Customer Profitability (TN)." Harvard Business School Teaching Note 608-115, January 2008. (Revised April 2008.)

About The Authors

Frances X. Frei

Technology and Operations Management
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Dennis Campbell

Accounting and Management
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