Publications
Publications
- September 1991 (Revised January 2017)
- HBS Case Collection
Nordstrom: Dissension in the Ranks? (A) and (B)
By: Robert Simons
Abstract
Teaching Note for Nordstrom: Dissension in the Ranks, Case A (191-002) and Case B (192-027)
Keywords
Strategy And Execution; Control Systems; Performance Goals; Incentives; Span Of Control; Span Of Accountability; Problems and Challenges; Retail Industry
Citation
Simons, Robert. "Nordstrom: Dissension in the Ranks? (A) and (B)." Harvard Business School Teaching Note 192-026, September 1991. (Revised January 2017.)