Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
Publications
Publications
  • July 2007
  • Case
  • HBS Case Collection

Kristen's Cookie Company (A) (Abridged)

By: Roger E. Bohn and Janice H. Hammond
  • Format:Print
  • | Pages:2
ShareBar

Abstract

The student is starting his or her own business, baking make-to-order cookies. Basic times of each operation are laid out and the student is asked to determine the consequences for the operating system. Serves as an exercise and review of concepts such as capacity, bottlenecks, and throughput times. Students should be able to make several useful suggestions for improving the system.

Keywords

Entrepreneurship; Growth Management; SWOT Analysis; Operations; Outcome or Result; Performance Capacity

Citation

Bohn, Roger E., and Janice H. Hammond. "Kristen's Cookie Company (A) (Abridged)." Harvard Business School Case 608-037, July 2007.
  • Educators
  • Purchase

About The Author

Janice H. Hammond

Technology and Operations Management
→More Publications

More from the Authors

    • January 2022
    • Faculty Research

    FLEXE, Inc.: Pioneering On-Demand Warehousing & Fulfillment

    By: Janice H. Hammond and James Barnett
    • August 2021
    • Faculty Research

    Precision Paint Co.

    By: Iavor I. Bojinov, Chiara Farronato, Janice H. Hammond, Michael Parzen and Paul Hamilton
    • September 2019 (Revised June 2022)
    • Faculty Research

    African American Inequality in the United States

    By: Janice H. Hammond, A. Kamau Massey and Mayra G. Garza
More from the Authors
  • FLEXE, Inc.: Pioneering On-Demand Warehousing & Fulfillment By: Janice H. Hammond and James Barnett
  • Precision Paint Co. By: Iavor I. Bojinov, Chiara Farronato, Janice H. Hammond, Michael Parzen and Paul Hamilton
  • African American Inequality in the United States By: Janice H. Hammond, A. Kamau Massey and Mayra G. Garza
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College