Kristen's Cookie Company (A) (Abridged)

Roger E. Bohn; Janice H. Hammond

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Case | HBS Case Collection | July 2007

Kristen's Cookie Company (A) (Abridged)

by Roger E. Bohn and Janice H. Hammond

Abstract

The student is starting his or her own business, baking make-to-order cookies. Basic times of each operation are laid out and the student is asked to determine the consequences for the operating system. Serves as an exercise and review of concepts such as capacity, bottlenecks, and throughput times. Students should be able to make several useful suggestions for improving the system.

Keywords: Entrepreneurship; Growth Management; SWOT Analysis; Operations; Outcome or Result; Performance Capacity;

Format: Print

2 pages

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Citation:

Bohn, Roger E., and Janice H. Hammond. "Kristen's Cookie Company (A) (Abridged)." Harvard Business School Case 608-037, July 2007.

About the Author

Janice H. Hammond

Jesse Philips Professor of Manufacturing
Senior Associate Dean for Culture and Community

Technology and Operations Management

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Background Note | HBS Case Collection | September 2019 (Revised June 2020)

African American Inequality in the United States

Janice H. Hammond, A. Kamau Massey and Mayra G. Garza

This note describes how historical and on-going policies and practices that discriminate against African Americans led to present-day inequality. Topics include slavery, segregation, Jim Crow laws, “black codes,” and policies and practices relating to criminal justice, housing, and education.

Keywords: African Americans; justice; slavery; discrimination; Race; Equality and Inequality; Prejudice and Bias; Policy; History; United States;

Citation:
Hammond, Janice H., A. Kamau Massey, and Mayra G. Garza. "African American Inequality in the United States." Harvard Business School Background Note 620-046, September 2019. (Revised June 2020.) View Details

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Case | HBS Case Collection | November 2017 (Revised May 2019)

Wayfair: Fast Furniture?

Janice H. Hammond and Anna Shih

Keywords: Supply Chain; Logistics; Distribution; Web; Retail Industry; United States;

Citation:
Hammond, Janice H., and Anna Shih. "Wayfair: Fast Furniture?" Harvard Business School Case 618-036, November 2017. (Revised May 2019.) View Details

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Exercise | October 2000 (Revised November 2018)

Web-Based Beer Game Exercise

Janice H. Hammond

The Web-based beer game is an exercise that demonstrates supply channel dynamics. Simulates the flow of material and information in a simplified channel of beer production and distribution, focusing on the linkages between a beer manufacturer, its distributors, a wholesaler, and a retailer. Students are organized into teams of four, each assigned to place orders and manage inventory for one firm in the channel. In this simplified channel, orders are the only information allowed to flow among channel participants. The 90-minute exercise is played on a web-based computer simulation tool developed at the Harvard Business School. The program has a parameter page that allows the instructor to easily vary information and transportation lead times, information availability, demand, and so on. The instructor can work with students to understand the nature of the problems they experience, identify the causes, and discuss possible remedies.

Keywords: Distribution Channels; Production;

Citation:
Hammond, Janice H. "Web-Based Beer Game Exercise." Harvard Business School Exercise 601-048, October 2000. (Revised November 2018.) View Details

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Kristen's Cookie Company (A) (Abridged)

Abstract

Citation:

About the Author

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