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  • July 2007
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Kristen's Cookie Company (A) (Abridged)

By: Roger E. Bohn and Janice H. Hammond
  • Format:Print
  • | Pages:2 
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Abstract

The student is starting his or her own business, baking make-to-order cookies. Basic times of each operation are laid out and the student is asked to determine the consequences for the operating system. Serves as an exercise and review of concepts such as capacity, bottlenecks, and throughput times. Students should be able to make several useful suggestions for improving the system.

Keywords

Entrepreneurship; Growth Management; Swot Analysis; Operations; Outcome Or Result; Performance Capacity

Citation

Bohn, Roger E., and Janice H. Hammond. "Kristen's Cookie Company (A) (Abridged)." Harvard Business School Case 608-037, July 2007.
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About The Author

Janice H. Hammond

Technology and Operations Management
→More Publications

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    • September 2019 (Revised June 2020)
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More from the Authors
  • African American Inequality in the United States By: Janice H. Hammond, A. Kamau Massey and Mayra G. Garza
  • Wayfair: Fast Furniture? By: Janice H. Hammond and Anna Shih
  • Chicago Chemicals, Inc. By: Gary Pisano, Jan Hammond and Marshall Fisher
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