Case | HBS Case Collection | October 2006 (Revised January 2009)

Vitreon Corporation: The Hyalite Project

by Roy D. Shapiro

Abstract

Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative, and there are deep disagreements about what is wrong and how to fix it. Provides an opportunity to analyze yields and productivity, as well as the organizational and personal challenges inherent in line-staff interaction.

Keywords: Leadership; Production; Organizational Culture; Performance Productivity; Groups and Teams; Conflict Management; Manufacturing Industry;

Format: Print 17 pages EducatorsPurchase

Citation:

Shapiro, Roy D. "Vitreon Corporation: The Hyalite Project." Harvard Business School Case 607-031, October 2006. (Revised January 2009.)

About the Author

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Roy D. Shapiro
Philip Caldwell Professor of Business Administration, Emeritus

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