Publications
Publications
- September 2006 (Revised December 2006)
- HBS Case Collection
Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency
By: Lynda M. Applegate, Ajay Vinze, T. S. Raghu and Minu Ipe
Abstract
In the post-9/11 era information technology enablement for emergency preparedness and response have taken on increased significance. Public health organizations like ADHS play a critical role in any statewide preparation for large scale emergencies. With issues like bio-terrorism surveillance being added to a list of critical responsibilities for public health there is an urgent need to leverage IT infrastructure to meet new challenges. Historically lean funding cycles for public health has not allowed for fundamental information technology-based reach extensions. An infusion of $9.3 million from CDC has allowed ADHS to broaden its coverage through the creative use of information technology. As an initial step, ADHS initiated the development and deployment of MEDSIS. This project is causing public health in Arizona to re-evaluate their workflow and business processes as they collaborate with various counties in delivering public health effectively.
Keywords
Problems and Challenges; Information Technology; Health Care and Treatment; Business Processes; Service Delivery; National Security; Health Industry; Public Administration Industry; Arizona
Citation
Applegate, Lynda M., Ajay Vinze, T. S. Raghu, and Minu Ipe. "Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency." Harvard Business School Case 807-016, September 2006. (Revised December 2006.)
About The Author
