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  • January 1989 (Revised March 1991)
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General Electric Canada: Designing a New Organization

By: Lynda M. Applegate and James I. Cash Jr.
  • Format:Print
  • | Pages:24
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Abstract

General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing, multi-skilled work teams. The case explores the role of information technology in supporting and enabling the intensive information sharing and communication required by the new organization design.

Keywords

Organizational Design; Information Technology; Groups and Teams; Change; Communication; Information; Industrial Products Industry; Canada

Citation

Applegate, Lynda M., and James I. Cash Jr. "General Electric Canada: Designing a New Organization." Harvard Business School Case 189-138, January 1989. (Revised March 1991.)
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About The Authors

Lynda M. Applegate

Entrepreneurial Management
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James I. Cash

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More from the Authors
  • Akervall Technologies: Leading Through Crisis By: Lynda M. Applegate
  • ANB: Twins in a Perfect Storm By: Lynda M. Applegate and Ramzi Fathallah
  • City Group Hospitality: Fostering Digital Relationships with Guests By: Lynda M. Applegate, Gabriele Piccoli and Joaquin Rodriguez
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