L'Oreal and the Globalization of American Beauty

Geoffrey G. Jones; David  Kiron; Vincent  Dessain; Anders  Sjoman

Case | HBS Case Collection | April 2005 (Revised February 2006)

L'Oreal and the Globalization of American Beauty

by Geoffrey G. Jones, David Kiron, Vincent Dessain and Anders Sjoman

Abstract

Examines L'Oreal's acquisition of leading U.S. cosmetics brands, including Maybelline, Redken, and Kiehl's, and their subsequent renewal and globalization. Reviews the history of L'Oreal, now the world's largest cosmetics company, from its origins in France in 1907. The company entered the United States in 1953, and from 1990, expanded rapidly with the acquisition of U.S. brands, which were renewed and then taken international. Focuses on Kiehl's--since 1851, a quirky New York luxury brand--which L'Oreal acquired in 2000 and is now expanding globally. Shows how L'Oreal developed a portfolio of U.S. and European brands that are now sold globally. Explores the corporate strategy and marketing challenges facing consumer products firms as they globalize and how acquisitions can facilitate globalization.

Keywords: Management; Corporate Strategy; Problems and Challenges; Brands and Branding; Business History; Globalization; Acquisition; Beauty and Cosmetics Industry; Consumer Products Industry; France; United States;

Format: Print

28 pages

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Citation:

Jones, Geoffrey G., David Kiron, Vincent Dessain, and Anders Sjoman. "L'Oreal and the Globalization of American Beauty." Harvard Business School Case 805-086, April 2005. (Revised February 2006.)

Case | HBS Case Collection | June 2018 (Revised December 2018)

John Chambers, Cisco and China: Upgrading a Golden Shield

Geoffrey Jones and Emily Grandjean

This case examines the role of Cisco led by John Chambers in facilitating web filtering in China. It begins by tracing the origins of Cisco as a pioneer of networking equipment. John Chambers, who had worked as a sales manager at IBM and Wang Laboratories, joined Cisco in 1991 and became CEO in 1995. The company expanded rapidly thereafter, acquiring many firms and growing globally, including in China, where it virtually created the internet. The case explores how the firm facilitated surveillance and monitoring of the internet under the Golden Shield project launched in 2000, and in 2004 served as a key participant in the CN2 upgrade which greatly enhanced official capability to filter content online. The case ends in 2007 with Chambers announcing further capital expenditure in China, but facing growing criticism by US Congress and others for Cisco's human rights record. At the same time, Cisco faced a powerful domestic competitor in China, Huawei, which had grown rapidly by investing in innovation even as Cisco pursued a share buy-back campaign after experiencing a sharp fall in its share price following the end of the Dot Com bubble. The case provides a vehicle for exploring the ethical and human rights responsibilities of corporations in the technology sector, as well as the impact of the internet on democracy.

Keywords: Cisco; Internet; Governance Controls; Ethics; Rights; Corporate Social Responsibility and Impact; Technology Industry; China;

Citation:

Jones, Geoffrey, and Emily Grandjean. "John Chambers, Cisco and China: Upgrading a Golden Shield." Harvard Business School Case 318-158, June 2018. (Revised December 2018.) View Details

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L'Oreal and the Globalization of American Beauty

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