Publications
Publications
  • February 2005 (Revised May 2005)
  • Case
  • HBS Case Collection

Nordstrom: The Turnaround

By: Rajiv Lal and Arar Han
  • Format:Print
  • | Pages:35
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Abstract

After a period of turbulence, the fourth generation of Nordstroms are in control of the $7.1 billion apparel retailer. They have instituted a number of changes in buying and IT that have turned the business around. What can they do to ensure future growth?

Keywords

Transformation; Crisis Management; Growth Management; Organizational Structure; Information Technology; Apparel and Accessories Industry; Retail Industry

Citation

Lal, Rajiv, and Arar Han. "Nordstrom: The Turnaround." Harvard Business School Case 505-051, February 2005. (Revised May 2005.)

About The Author

Rajiv Lal

Marketing
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