Publications
Publications
- July 2004 (Revised January 2005)
- HBS Case Collection
Shouldice Hospital Limited (Abridged)
By: James L. Heskett and Roger H. Hallowell
Abstract
A hospital specializing in hernia operations is considering whether and how to expand the reach of its services.
Keywords
Expansion; Service Delivery; Service Operations; Health Care and Treatment; Business Strategy; Health Industry
Citation
Heskett, James L., and Roger H. Hallowell. "Shouldice Hospital Limited (Abridged)." Harvard Business School Case 805-002, July 2004. (Revised January 2005.)
