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  • June 1997
  • Article
  • Administrative Science Quarterly

Customization or Conformity? An Institutional and Network Perspective on the Content and Consequences of TQM Adoption

By: Ranjay Gulati, James Westphal and Steve Shortell
  • Format:Print
  • | Pages:29
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Keywords

Networks; Management

Citation

Gulati, Ranjay, James Westphal, and Steve Shortell. "Customization or Conformity? An Institutional and Network Perspective on the Content and Consequences of TQM Adoption." Administrative Science Quarterly 42, no. 2 (June 1997): 366–394. (Winner of Academy of Management. Organization and Management Theory Division. Best Paper Award For the empirical or conceptual paper submitted to the Academy of Management annual meeting that offers a significant contribution to the field of organization and management theory presented by Academy of Management. Also appeared in the Academy of Management Best Papers Proceedings.)
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About The Author

Ranjay Gulati

Organizational Behavior
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More from the Authors
  • Sarojini Naidu: Courage of the Nightingale By: Ranjay Gulati, Malini Sen and Anjali Raina
  • Sona Comstar and Blackstone: Unlocking Value Through Business Transformation By: Ranjay Gulati and Kanika Jain
  • Ashesi University: The Journey from Vision to Reality By: Ranjay Gulati and Caroline de Lacvivier
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