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Case | HBS Case Collection | January 2004 (Revised August 2004)

Major Steckleson at the National Training Center (A)

by Scott A. Snook, Robert Kaderavek and Jeremy Schneider

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Abstract

Major Steckleson is facing his toughest challenge yet. As an experienced observer-controller at the U.S. Army's National Training Center, Steckleson is responsible for helping leaders of the 3rd Armored Cavalry Squadron learn from a deadly mistake in simulated combat by facilitating the unit's After Action Review (AAR). AARs are structured conversations about recent experience designed to help units learn from both mistakes and successes.

Keywords: Organizations; Learning; Training; Spoken Communication; Groups and Teams; United States;

Format: Print 24 pages EducatorsPurchase

Citation:

Snook, Scott A., Robert Kaderavek, and Jeremy Schneider. "Major Steckleson at the National Training Center (A)." Harvard Business School Case 404-089, January 2004. (Revised August 2004.)

About the Author

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Scott A. Snook
MBA Class of 1958 Senior Lecturer of Business Administration
Organizational Behavior

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More from the Author

  • Chapter | Handbook of Qualitative Organizational Research: Innovative Pathways and Methods | 2015

    Studying Elites in Institutions of Higher Education

    Scott Snook and Rakesh Khurana

    Keywords: organizational research; Research; Organizations;

    Citation:

    Snook, Scott, and Rakesh Khurana. "Studying Elites in Institutions of Higher Education." Chap. 6 in Handbook of Qualitative Organizational Research: Innovative Pathways and Methods, edited by Kimberly D. Elsbach and Roderick M. Kramer, 54–65. New York, NY: Routledge, 2015.  View Details
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  • Case | HBS Case Collection | August 2015

    Bandwidth.com: Answering the Call

    Scott Snook, Brittany Raetzman, Christine Schoppe and Jennifer Schoppe

    Citation:

    Snook, Scott, Brittany Raetzman, Christine Schoppe, and Jennifer Schoppe. "Bandwidth.com: Answering the Call." Harvard Business School Case 416-014, August 2015.  View Details
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  • Book | 2015

    The Discover Your True North Fieldbook: A Personal Guide to Finding Your Authentic Leadership

    Nick Craig, Bill George and Scott Snook

    Keywords: leadership; Leadership;

    Citation:

    Craig, Nick, Bill George, and Scott Snook. The Discover Your True North Fieldbook: A Personal Guide to Finding Your Authentic Leadership. Rev. and updated ed. Hoboken, NJ: John Wiley & Sons, 2015.  View Details
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