Publications
Publications
- December 2003
- HBS Case Collection
Capital One Financial Corporation (TN)
By: Bharat N. Anand and Michael G. Rukstad
Abstract
Teaching Note to (9-700-124).
Keywords
Customization and Personalization; Industry Structures; Internet and the Web; Competitive Strategy; Information Management; Financial Services Industry
Citation
Anand, Bharat N., and Michael G. Rukstad. "Capital One Financial Corporation (TN)." Harvard Business School Teaching Note 704-467, December 2003.