Publications
Publications
- October 2003 (Revised November 2003)
Organizing to Learn Module Note
By: Amy C. Edmondson
Abstract
Teaches a framework for managing in dynamic or uncertain organizational contexts, designed for either MBA or Executive Education courses. Offers a new perspective on how managers can help stimulate and guide a collective learning process in their organizations. The organizational learning process is a journey with an uncertain outcome, an iterative process of trial and reflection. The module communicates both a mindset and practices that enable collaborative learning. Presents and explores the implications of two powerful insights: (1) A collaborative process of action and reflection can be used to improve organizational performance under conditions of uncertainty; and (2) This process requires an environment of psychological safety along with a mindset and practices that value failure and new knowledge (learning) over efficiency and tangible results (performance).
Keywords
Citation
Edmondson, Amy C. "Organizing to Learn Module Note." Harvard Business School Module Note 604-031, October 2003. (Revised November 2003.)