Nelson Mandela, Turnaround Leader

Rosabeth M. Kanter; Euvin  Naidoo

Case | HBS Case Collection | September 2003

Nelson Mandela, Turnaround Leader

Abstract

Nelson Mandela was the first democratically elected president of South Africa. He had to shift the culture of a country after the end of the apartheid regime, which enforced separation of the races and stifled freedom of the press. He established more open dialogue, encouraged communication about past abuses without taking revenge, created new relationships among people, and focused on economic empowerment for the black majority. Data on South Africa's economic and social performance can be used to weigh the accomplishments of this leader and leadership style.

Keywords: Government and Politics; Governance; Policy; Political Elections; Culture; Communication Intention and Meaning; Relationships; Leadership Style; Welfare or Wellbeing; South Africa;

Format: Print

31 pages

Educators

Citation:

Kanter, Rosabeth M., and Euvin Naidoo. "Nelson Mandela, Turnaround Leader." Harvard Business School Case 304-035, September 2003.

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Nelson Mandela, Turnaround Leader

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