Publications
Publications
- September 2003
- HBS Case Collection
Nelson Mandela, Turnaround Leader
By: Rosabeth M. Kanter and Euvin Naidoo
Abstract
Nelson Mandela was the first democratically elected president of South Africa. He had to shift the culture of a country after the end of the apartheid regime, which enforced separation of the races and stifled freedom of the press. He established more open dialogue, encouraged communication about past abuses without taking revenge, created new relationships among people, and focused on economic empowerment for the black majority. Data on South Africa's economic and social performance can be used to weigh the accomplishments of this leader and leadership style.
Keywords
Leadership; Government and Politics; Governance; Policy; Political Elections; Culture; Communication Intention and Meaning; Relationships; Leadership Style; Welfare; South Africa
Citation
Kanter, Rosabeth M., and Euvin Naidoo. "Nelson Mandela, Turnaround Leader." Harvard Business School Case 304-035, September 2003.
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