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  • September 2003
  • Case
  • HBS Case Collection

Nelson Mandela, Turnaround Leader

By: Rosabeth M. Kanter and Euvin Naidoo
  • Format:Print
  • | Language:English
  • | Pages:31
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Abstract

Nelson Mandela was the first democratically elected president of South Africa. He had to shift the culture of a country after the end of the apartheid regime, which enforced separation of the races and stifled freedom of the press. He established more open dialogue, encouraged communication about past abuses without taking revenge, created new relationships among people, and focused on economic empowerment for the black majority. Data on South Africa's economic and social performance can be used to weigh the accomplishments of this leader and leadership style.

Keywords

Leadership; Government and Politics; Governance; Policy; Political Elections; Culture; Communication Intention and Meaning; Relationships; Leadership Style; Welfare; South Africa

Citation

Kanter, Rosabeth M., and Euvin Naidoo. "Nelson Mandela, Turnaround Leader." Harvard Business School Case 304-035, September 2003.

About The Authors

Rosabeth M. Kanter

General Management
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Euvin Naidoo

Accounting and Management
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