Publications
Publications
- June 2003 (Revised December 2003)
- HBS Case Collection
Cathay Pacific: Doing More with Less
By: F. Warren McFarlan and Fred Young
Abstract
This case explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a significant part of its vital operations from Hong Kong to Sydney, Australia.
Keywords
Information Technology; Job Cuts and Outsourcing; Globalization; Globalized Firms and Management; Information Technology Industry; Hong Kong; Sydney
Citation
McFarlan, F. Warren, and Fred Young. "Cathay Pacific: Doing More with Less." Harvard Business School Case 303-106, June 2003. (Revised December 2003.)